Deborah
Parcel has been in Melb since 21st August it left Qld on the 14 th August . Why so long . ? Iam aware it takes longer at the moment . It took 28 days for a letter to go from Melb to Qld. Again why so long
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Russell Bateman
A waste of time even rating. Auspost clearly no longer has an interest in anything remotely related to service. Slow, difficult restrictions, limited hours. Delivery times that are primitive
Connie Cattaneo
Very disappointed, paid 26.00$ x nothing, after 3 days the parcel not arrived at destination, they continue to blame the virus....7/08/ 2020
Tanya
Extremely rude and ill-informed “customer care” people as they call themselves who write to you after you send several emails ( once you have been assigned a case number). Currently they are blaming Covid, but they were no better pre-covid, especially as you pay for Express Post! They ignore all queries and complaints.
Katarzyna Rudzik
Really disappointed that I can’t even track my items
MALCOLM
"EXPRESS POST" and still takes 5 days from Melbourne ????
Joca
could improve. Especially around lockers issues. Parcels that require signature should be able to be picked up with code and signed on the screen if necessary. Happy wit everything else. Keep up good work.