Australia Post review by Connie Cattaneo
Connie Cattaneo
Very disappointed, paid 26.00$ x nothing, after 3 days the parcel not arrived at destination, they continue to blame the virus....7/08/ 2020
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Tanya
Extremely rude and ill-informed “customer care” people as they call themselves who write to you after you send several emails ( once you have been assigned a case number). Currently they are blaming Covid, but they were no better pre-covid, especially as you pay for Express Post! They ignore all queries and complaints.
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Katarzyna Rudzik
Really disappointed that I can’t even track my items
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MALCOLM
"EXPRESS POST" and still takes 5 days from Melbourne ????
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Joca
could improve. Especially around lockers issues. Parcels that require signature should be able to be picked up with code and signed on the screen if necessary. Happy wit everything else. Keep up good work.
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David Bonsall
Unable to get any information regarding an INTERNATIONAL EXPRESS post envelope held up in Melbourne. The envelope was posted on 11 May at Newham 3442, and is still in Melbourne 8 days later awaiting departure to the UK. After several futile attempts via typed messages to 'Ellen' ('25 years of experience. . . and 'her assistant "Pearl Wilson" Expert's Assistant') it was suggested I pay $5 to SPEAK to a real person. After having paid over $36 for the International Express paid envelope I don't expect to have to pay for assistance to explain the delay – VERY POOR SERVICE, with the exception of the delivery from Newham to Melbourne, just an hour away! 'NO STAR' RATING (unable to send this message without ticking a star box) for this particular job.
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Angelia Antoine
Sent an item bris to melb and it’s still in transit 2 weeks later!
