I sent my parcel on Friday morning from pietermaritzburg to George. On Monday afternoon I contacted aramex as the parcel was urgent. They could not tell me where the parcel was other than on route. When asked if we could collect the parcel I was told that they would not allow collection because they have covid regulations in place at there office. I found the customer care to be appalling and the staff to be extremely rude. Poor service all round from province to province.
This is not overnight couriers. Waiting since Thursday
Awesome online tracking
I havent recieved my parcel which was sent on Monday.
I have beeeeeen waiting for my parcel.
Nearly two weeks and still not delivered DBP46097764834
Track DBP46102286974 parcel not found its been 6 working days .I don't know what to do anymore pls help.