Toll reviews

Rubbish service! Got a text to say they tried to deliver which was rubbish as I’m working from home and no attempt for delivery was made!

So not happy.

Arrogant and dishonest they ask you to book in a delivery date and they do a no show countless times. No communication no sms to say they are not coming. You ask to speak to someone to complain and Ann in customer service talks over you and reads you their policy disregarding your grievance and complaint. So you go around and around in circles trying to find out what is going on with your delivery. Disgusting I told them that I didn’t care when it got delivered I just didn’t appreciate the runaround and lies that they have continued to say. I was supposed to have someone call me still waiting. They need to look at their coaching and manage their deliveries differently. I’m not the only one complaining.

I would give zero stars if that’s as option

Would like a zero rating. The most incompetent and useless delivery company. You might expect postage cost to actually delivery to your address.

Piss poor service sorry if you want to go on strick to get more money try doing the job properly to start with

Slow delivery- poor/zero communication

I highly recommend toll Always prompt and on time with there deliverys

Useless 30 days parcel sitting in warehouse covid is the only answer you get

Well this is the second time they have misplaced / lost my item. Apologetic but really couldn’t give a stuff. You get one reply and that is it! One item turned up like it had been in a swamp. Lucky the sender wrapped it in plastic…… obviously knew what clowns they were dealing with.

Got all the texts and emails to say Toll was coming today. Organised the day off to be at home. TOLL DIDN’’ T COME!!!

Pathetic service, sender notified them on the 20th, didn't pick up till 25th, today is the 2nd, and still o delivery, and website, blames covid 19, we haven't been in lock down for a while now and you still blame covid, maybe your drivers need to pick there game up, they are always parked on the side of the road with feet on the dash, poor service toll, very poor, not the first time either.

Useless & unprofessional, telling us our parcel had been delivered & faking a signature to show it had! Disgraceful Toll! Don’t deserve 1 star!

If there was half a star I’d give them that! Told us our parcel had been delivered & “faked” a signature to try & prove it! Continual denial to being responsible. Unprofessional & unhelpful!!