first email bad news with have delays sorry for any inconvenience. valuable replacement part cost time and money. are TNT still a relevant courier service.
Don't think I will recommend or use TNT as I have been waiting on my delivery since Friday 20 09 19 after I phoned TNT print the delivery form attached it to my front door at the requested delivery address . As well as sending a copy of the signed form back to TNT. Is there any one that are capable of helping me to get my delivery . Number 293873241. Regards Ben
Drivers don't stick to schedules, lie about knocking on your door, lie about the time of attempted delivery on "sorry we missed you" card, If you get one
Poorest service I have ever encounted, staff are so abrubt and rude
Tracking is a total waste of time. 5 days and no updates......
Seriously... A product to be delivered from redbank Plains to Walloon taking 5-7 days.. Get it together people. I coukd have picked it up within 20mins..if I'm paying for a delivery fee and by courier I would expect the parcel to arrive quicker that Australia post.
Apart from the price they were very prompt
Waited home whole day, the driver even didn't make an effort to knock the door. Left a card and SMS at 2:10, I rushed to the street at 2:11, not even see his van. It happened every times. Now have to pick up 20kg box by myself somewhere. Definitely not going to use TNT.
I will leave my sh*t review of this company but it seams Plenty of others feel the same way as me driver says no one at address was there all day checked ccv footage and no truck ever came to my street no card left then says on tracking needed address verifyed ended up having to pick up at their depot and then sure as sh*t the address was right and completely legible no apologies just a smile and bye avoid them like the plague
This is the worst company to deal with have had 3 parcels delivered from them and all 3 were disasters with me having to collect from erskine park each time when you complain they tell you they will call you back and never do I have no faith in this company and send a warning to all people save your money and use someone else anybody else just not these people
Overnight should be delivered overnight. Seems pretty simple to me.
Very friendly and professional to speak to. I would use TNT all the time.
They lie that they have attempted to deliver but nobody was home. I waited at my gate no truck arrived. How dare they do this when the parts are required and were urgent for the next days scheduled work. Don't use TNT ever
On time every time
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