Do not send anything with them unless you are picking or delivering at their depot and still I wouldn’t trust them. 2 weeks later still in “ a depot” in Sydney.
5 large heavy boxes. Clear instructions to “leave outside suite 2, not in the foyer “ Instead dumped in the foyer. One of the boxes obstructing public access causing people to swerve as they pushed the street door to enter the building. Other 4 boxes blocked the door to the utilities room used by 5 offices and 4 shops. Angry commercial neighbours called me Had to Rush from my Woy Woy office to Kogarah to remove them So many other couriers do the right thing. Bu sure to insist “ NOT TNT”!
Some of there delivery drivers lie about attempted and management are ok with it when asked about it they dont even reply to messages i do my best to use other couriers even if it cost a little more TNT are a bunch of Crooks
I agree with so many other reviews. Would never use TNT. Sent an email to say they couldn’t leave package as no one was at home. I didn’t get any notification to say it was coming on that day, or whatever day so I could stay at home. Then it said was left at ‘drop off depot’ WHERE WAS THAT. No card left. Then when I spoke to tnt representative she said they probably ran out of cards on the delivery truck.......REALLY!!! Pathetic service yet their speed on the phone says they deliver excellent service, what BS
DIGVIJAY TATYASAHEB GAVHANE
never send your courier with TNT. I get worst service experience with TNT. I get all my stuff damaged. When I open my courier, I get broken sill of my materials. All materials were opened before delivery. I never expected this thing from TNT. But, sorry TNT I will post this all reviews on each and every website which is related to you. Because, my Mom send me this courier as a birthday gift and due to your service I can't use one of them. All my food get crushed. All materials inside the box get mixed. It's ridiculous service.
paid for overnight delivery.....4 days later.......still dubious
Adrian K Lampkin
Useless ,useless get more info from a brick wall and they call themselves courtiers wat a joke
Those people are completely disfunctional. I get told by professional engine shop staff that TNT has shipped for them many times before with no problem. Thats the shop from which I am trying to ship a boxer engine (longblock) that weighs 70 kilos and I have carried one manually by hand. On the first booking the driver goes there and asks them to buy addictional straps to strap it to the pallet and says they will come back tomorrow. I cancel that booking because I also forgot to add insurance so I make second booking. This time they don't show up at all for 2 days until I finally managed to deal with their phone system and get in touch with them so they tell me the second booking was cancelled without me being notified nor refunded. And they refused to handle the shipment because the "engine might brake" and " it is too heavy (for a forklift)" and becuase i paid for insurance they don't want to be liable for it. The people you speak to on the phone have no access to anything so you gotta keep repeating all your details and all forms of numbers and pray to god they received it correctly on the other end.
first email bad news with have delays sorry for any inconvenience. valuable replacement part cost time and money. are TNT still a relevant courier service.
Don't think I will recommend or use TNT as I have been waiting on my delivery since Friday 20 09 19 after I phoned TNT print the delivery form attached it to my front door at the requested delivery address . As well as sending a copy of the signed form back to TNT. Is there any one that are capable of helping me to get my delivery . Number 293873241. Regards Ben
Drivers don't stick to schedules, lie about knocking on your door, lie about the time of attempted delivery on "sorry we missed you" card, If you get one
Poorest service I have ever encounted, staff are so abrubt and rude
Tracking is a total waste of time. 5 days and no updates......
Seriously... A product to be delivered from redbank Plains to Walloon taking 5-7 days.. Get it together people. I coukd have picked it up within 20mins..if I'm paying for a delivery fee and by courier I would expect the parcel to arrive quicker that Australia post.