ParcelForce review by Sharon Burns
Sharon Burns
Not happy. Parcel being returned to Germany. Tracking says sorted at the International hub since 27 February. Not moving. What’s going on? I need it to get there. No one seems to have any answers despite lots of emails.
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Eddie George
Parcelforce 'lost' my parcel and never located it Parcelforce collected my parcel and then 'lost' it at their depot, it took 6 weeks of very frustrating effort to file my claim, there is no email address to chase, I had to tweet them to get it, I eventually got a fraction of it's value back from them, a terrible experience, they have nothing but contempt for their customers believing that as they are part of the 'Royal Mail' they have a God-given right to our business, deeply arrogant and offensive. Use at your own peril!
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david smoothy
y don't parcelforce ring the door bell that's the 2nd time on different occasions you have tried to deliver yet do not ring the door bell
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W house
In a previous rating I stated that the items had not been delivered. The next day I chased with the retailer who ascertained that the items were still at parcel force depot! I am told by the supplier that they have been told I should get the delivery today, but I still have had no contact from parcelforce, either explaining why they did not deliver when then advised me they were going to, or when to next expect it. If I could give no stars I would. Get a grip parcelforce.
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W house
Notified that delivery would be between 3&4 pm. It is now 8 pm - no delivery and no word from parcelforce. The one star is for the initial delivery notification time, and, of course, the inability to process my comments without any star rating.
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G. Jones
Great service ,what more can I say *****
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Pawel Grudzien
Never in time!
