Peta
No movement on parcel for a week. Should have arrived days ago. Nothing fast about it except name.
Andrew D
Extremely poor service, if you could even call it a service. I have had nothing but bad experiences with this company. eBay sellers that continue to use this company are doing themselves a dis justice, as it reflects on them. I have and will continue to advise eBay sellers not to use Fastway. Maybe a name change might be in order Fastway? Maybe Snailsway or Slowest way. I reluctantly had to give one star rating for my review to count.
Pete
My fragile parcel consigned from Sydney to Kremnos 2460 (north coast), was put on a truck and sent to Orange. It was then sent back to Sydney. It was then sent to an agent in Newcastle, who sent it on to another agent in Grafton that delivers to my area once a week! Should be renamed SLOWway.
Jason Weale
Very poor tracking info on website and poor service in general
David Greenland
Package has arrive in Perth 2 days ago...why had this not been delivered, I was advised it would arrive on 5/11 - no wonder you get 1 star reviews! Still waiting on 7/11, hi hopefully 8/11 is my lucky day!!
Lee
Bad customer service.
John Arends
Ring the door bell. I was home to see you get back on the van and go.
Raymond adams
I aint happy one bit they didnt leave my small parcel then it says to get on the internet a or ring us unfortunately some people don't have all day to wait on the phone I wouldn't recommend this place for anything a thats being nice about it
Danielle Perrin
Absolutely ridiculous how much research you have to do to find out where your parcel has been delivered! Especially when someone was home collect it and the delivery guy never knocked!!!! Grrrrr
Rod
The worst customer service I’ve ever seen in my life!! They delivered my parcel to an address 55 minutes from my home no idea why. Tried to call them at least 8 times but obviously no answer. So disappointing and I hope I’ll never need them again
Ann-Maree Turner
Actually rate this service 0 stars. Still awaiting delivery that was picked up October 22. 16 days later still ‘in transit’...
Raymond adams
If you want good customer feedback then try answering your phone instead of leave people hanging on not to mention that i kept hearing. Go on the internet well guess what i don't have the internet on a also why didnt yous leave my parcel in the metor box a right now i cant drive
Paul Kelly
They leave parcels anywhere would never use this company. Why ebay do beyond me.
Paul racher
The driver never knocks and just leaves the note. My wife watched him walk up to the door with no parcel and just put the not in our fly screen.