Looks like my parcel has been sitting in melbourne for 7 days according to the online tracking report. I have spent last hour on phone, on hold, being transferred rapidly without explanation to finally get someone telling me they have a system reboot happening and to call back in an hour and then hanging up me.
EXCEPTIONALLY POOR SERVICE. CONSISTENTLY BAD WITH 2 DAYS TO DELIVER OVERNIGHT AIRBAGS BETWEEN MELB AND BRISBANE
14:24 mins on a call waiting for an operator to return and update my call
Worst worst service ever! I had no other choice as my service provider only use toll! They never up date their tracking system! Even when they’ve already delivered your item in the tracking system still show “scanned into deport” weeks later still no updates on tracking system! Smh. Luckily I went into store to confirm if my item has been delivered and it was already delivered ages ago! Bad bad service!
Worst service ever! I had 2 packages shipped out same day only received one which I was not home. Came home and saw my package on my front porch and on the package it said signature required..?! It’s been over a week and there’s still no update on my other package. Tracking system still show same sh*t! “Scan into deport”
Parcel was scanned into depot on 17th September, contacted Toll, gave them shipping number and they asked for details - what it looks like etc. Replied and haven’t heard a thing since.
My goods went to Wagga insread of Mid North Coast. Tracking is never updated. Still saying its on Wagga.
I can't track my parcel..useless
I had a package to be delivered from Melbourne to Sydney overnight. 2 weeks later I’m still waiting and they admit they can’t locate it. Reading reviews, lost parcels seem to be a trend with Toll. Absolute rubbish.
Dropped parcel at Orange depot on Monday 2nd August still not received in Sydney 18 days later. Should've walked to Sydney with it in my backpack.
Parcel was left at my front door and both ends of box was open I hope no parts are missing . At least they could of repaired the box before delivery.
Thankyou for everything u guy have done the delivery was amazing the guy how drop of the rabbits hutch carried it out the back for me thank you can't wait to do it again with u guys
My package was 6 days late and only half the delivery arrived. 5 days later no one still k owe where other half of my parcel is. Really handy when it's a pressure pump that supplies my only water to my house and I still cannot use since o my half of it arrive. Disgusting.
Very very disappointed in there service. I had 2 parcels to be delivered 1 parcel turned up a week late and second parcel is lost no one has any idea where it is poor service and do not recommend. HOPELESS!!!!!!! YOU SHOULD BE ASHAMED OF YOUR SERVICE