Toll review by Ms Deborah Beaton

Received email @ 20.57 on 04/06/2019 saying item will be delivered the next day, go online immediately & "manage my booking", select a delivery date that will ensure that someone will be there to accept delivery. Request confirmed. Today, 05/06/2019 receive email @ 12.28 stating it "on board for delivery", followed by another @ 13.01 saying it will arrive today. Get home @ 15.00 to find a card saying "sorry we missed you" parcel will be taken to a Toll Collection Point. Seems attempt was made to deliver @ around 14.00. Great, so, now i need to go chase it? Do your jobs, & deliver as requested or don't bother offering the service.

Worst delivery service that I’ve EVER had!!!

Tracking says could not access site. No note left in letterbox to say could not access or how to collect parcel. We have had plenty of deliveries in the past. Not impressed!

Very poor service! After not being home on Friday for delivery (had no warning of delivery that day) they left a card in the mail. I called them up as soon as I got home and arranged for it to be delivered today (Monday) instead. Still nothing, so I called them up and they advised it hasn't left the depot and they aren't sure why. Said it will be delivered tomorrow now. Well I'm not counting on it.. and considering I had to change plans to be home all day today and am busy tomorrow with appointments for my daughter, IF it gets delivered then, I'll probably miss them again. I wish they would deliver on their promises. It's happened a few times now with this company. I just won't be able to buy from any company anymore that uses this courier.

Crap service can't understand scribble written on card therefore can't track f**king parcel.no idea where it is or if I'll get it

Totally useless, don't pass instructions on to drivers, drivers can't call customers for directions, waste of time.