I ordered some clothes online and was waiting for them to be delivered. Not only they didn't show up the lied and said I was not at home and they couldn't get to my premises which was complete bull. Days and days went past with the same story from them saying it is out for delivery, it should be delivered before 5pm that day. It NEVER came, not even a sorry we missed you slip in the letter box. I waited over a week at home for this parcel and it never showed. Then I get a message from the company I ordered the clothes from saying the parcel was destroyed by the deliverer due to overtime... What does that mean? Than 30 minutes later I recieve a message from toll stating the parcel will be delivered today? Completely dodgy I don't recommend at all.
Useless, terrible service and tracking never works.
Item received by Toll 3 days ago. Priority despatch. No information since then. Seriously?
Still waiting on delivery of parcel from Melbourne to Tas. Purchased over 4 weeks ago. Several long phone calls still no result or satisfactory answer as to where it is! You are a disgrace!
Very poor a three day service now taking six and no feed back from them to why supposed to get a call back twice with nothing would not use them again
Absolutely terrible service. First excepted delivery for a Friday, then only scanned into depo on Friday, 5 minutes away from location and put it off for another 4 days, not allowing me to pick up either. Terrible phone connection and customer service, so terrible and very ashamed to be apart of their service! WOULD NOT RECOMMEND!!!!
I had 3 parcels missing valued at $660 and toll refuse to admit they lost them or delivered them to the wrong address poor customer service and unpleasant employees