Absolutely terrible service. First excepted delivery for a Friday, then only scanned into depo on Friday, 5 minutes away from location and put it off for another 4 days, not allowing me to pick up either. Terrible phone connection and customer service, so terrible and very ashamed to be apart of their service! WOULD NOT RECOMMEND!!!!
I had 3 parcels missing valued at $660 and toll refuse to admit they lost them or delivered them to the wrong address poor customer service and unpleasant employees
Parcel was picked up from supplier 30th March. Toll Ipec can not find the parcel. No communication with supplier or myself. Very poor service
Message delivery was Wednesday waited home ALL DAY get message 0700 NEXT DAY Thursday same message absolutely disgraceful service
Absolutely shocking customer service. Their number does not work they have next to no understanding of English let alone how their company works. Wasted 5 hours trying to track and package. No one has any idea on what the he'll they are doing. Asked to speak to someone else 'yes I'll transfer you' puts me on hold for 20 minutes and then hangs up absolutely bunch of idiots if I had know office works would send through these guys I would have driven to Sydney myself
Says it’s delivered but not received, how are you still in business with these reviews and crap service
Keep being told incorrect information (couldnt access bay, then but we had the wrong address..not true)... told it was in the warehouse and they would find it .. now it is in a truck somewhere!!!! Delivery held documentation for my house to settle by Monday. I am completely screwed.. these documents were promised by Thursday just gone.