Toll review by Jeff

Package was due Wednesday, we weren't home so delivery man left a card. Partner drove out to toll near airport which is our local normal pickup. Person at the desk informed us it was at Logan toll, which is the other side of town for us. I called toll and waited in a long queue using up my lunch break at work. The operator had a terrible line where I could barely understand, which led to her being rude and using tone with me. The call was finished with her telling me it would be delivered the next day. Waited all day at home to a no show. The delivery was needed for the project I was completing this weekend, now I'm unable to finish and have left my customer with the finished product. I'll be avoiding this service for all further projects and recommending others do the same. Very disappointed and frustrated with your service.

Was due a week ago. Following up with them they have no idea where it is and tracking leads no where. Waste of time and money

My order from New Zealand arrived on time thanks good service

I have been trying to track my parcel supposedly picked up by you 6 days ago. I understand things are busy at present but I cannot find my tracking number in your system. When I ring and you finally answer the phone, I'm put through to another section ... where the phone rings for 20-30 mins and no one picks up... and I give up I frustration. I've tried several times. The parcel's delivery date was two days ago.

Not happy with the phone calls and delivery was expected the 25 th March also the status of delivery has not moved I’m not happy as it’s a washing machine and have 5 people in my house I’m on pension and can’t afford a laundry mat wishing some one one would give me some insight please

Parcel lost and no ability to track. Only people to talk to are in Philippines and they don’t understand. Worst experience with any consumer product ever. The government need to regulate this industry - negligent companies just taking money with no liability.