Toll review by Marg

I have been trying to track my parcel supposedly picked up by you 6 days ago. I understand things are busy at present but I cannot find my tracking number in your system. When I ring and you finally answer the phone, I'm put through to another section ... where the phone rings for 20-30 mins and no one picks up... and I give up I frustration. I've tried several times. The parcel's delivery date was two days ago.

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