Toll review by Nicole Boots

I shudder whenever a seller advises they have shipped using Toll as the courier, I can expect low delays in delivery even very short distances. Less than 80km can take 7-16 days. Most days I receive an email stating proudly 'your parcel is on board for delivery today' someone must be at home to sign for receipt so I stay home and wait, and wait, and wait for nothing . Next day must be GROUND HOG DAY. So far this current fiasco has gone on for the past week.......oh well at least they are better than Fastway which is like saving it is better to die from starvation than poisoning.

Missed the delivery guy and when i rang to organise a pick up address the lady on the phone told me I would get a text message by the end of day. As it was a friday I asked if I would be able to collect my parcel the next day being Saturday and she said yes. I received no text message and called them on Saturday and they are closed. Im not even able to make any arrangements on their website. The lady i did speak to was rude and had no customer service.

I had a very unpleasant experience waiting for toll delivery. Customer service did not provide relevang help and driver did not even bother to give me a call before they saying that i'm not at home(which was impossible because i stayed at home all time for 3 days just to wait for the delivery).

Brilliant service - couldn’t be faster or more professional. Thank you!

Easy service the 2 times I've used it my local delivery guy is awesome, never had a problem. Thanks

Your service is terrible