Terri
Sent us a message delivery delayed by a week because of weight of package .... following tracking package doesn’t move very much in a week it went from CA to IL ... ridiculous
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Tybee Island Marina
On time and helpful.
Jim H
Lost track of 20 foot long shipment of pipe With shippers phone number on label, WTF. 0 rating way to high
Chris Naranjo
Package has been sitting in Lubbock tx 200 miles away for 3 business days. Called and they tell me it will be here at 9 p.m tonight. And it’s being delivered to a business
Lynda Dorris
My sofa was being delivered by SAIA from Kardiel and I tracked every day for 4 days when it arrived in Nashville and set for 6 days. When I finally called they said it was being shipped by a 2nd partner company and they had just picked it up!! Not until I called Kardiel did I get any delivery time or day it would arrive! Also when it finally arrived the sofa was severely damaged and I had to return it the same day! SAIA is a joke and very unreliable!
Cate
Wish I could give a zero
Mike
Didnt load item on truck just gave driver a ticket. Didnt call to tell me, and now a lift I rented was for nothing and work to be done with item shipped cant begin til Monday. This wa as at 4pm on a friday and all they can tell me is sorry. We will have to bring it back out on monday. Customer service. Wow. Wasnt my fault but nothing done to fix their problem. Lesson learned.