Taber
The customer service made a promise would deliver at my home and if nobody was there, put the package at my front door. Apparently the next day, I've got another text message, they wanted me to pick up. Life is not easy as a fairytale, eh?
Jackie
Purolator never delivers to my house. They leave it by the road near my mailbox. I live in the country. Every other courier finds my house. What's up with that?
Nairb
Not satisfied at all. Use whatever excuses to delay delivery
Nairb
Parcel was picked up by Purolator. They knew the size of the package & agreed to deliver it, in the current situation. Yet they are holding up the recipients by using Covid situation and the package size/weight, putting the recipients out of their way. Purolator has been aware and / or in possession of the package since July 31/2020. It has taken now two weeks to ship a package, which they agreed to, roughly 4 hours away. Use your protective equipment and there should be no problem. We are now in stage 3!
Dmt
Worst Shipping company ever. Never get what you inquire about and pay extra for. Don’t deliver to door as requested. Customers do not matter to them
Brenda Henn
Too slow. Parcel sits in Toronto for over week and the in destination for more than a week.
Kanada
Shipped just yesterday and got today, so quick!!
Eric Cartman
did not deliver. Leave a note for pick up without even knocking.
KENNETH JARVIS
WORST SERVICE EVER OVER 7 DAYS FOR DELIVERY DOORS SHOULD BE CLOSED ONLY IDIOTS WOULD USE THIS SERVICE
Nicolas Baillet
Purolator offers one of the worse service I have ever seen. I must of had 40 orders which were delivered by purolator over the last 5 years here in Montreal Quebec. Not once did they ring the door to attempt the delivery. The drivers place that little f*cking piece of paper and drive off without giving a flying f*ck about the customers. The phone support service always puts you on hold for at least 20 to 30 minutes before you get to talk to a human tool that also give no flying f*ck about the customers and end up not helping you at all.
Brenda
Fast and excellent service, as always
Shiraz
Zero do not recomend any one to use purolator
Trish
I have been chasing purolator for 2 days now about a package and no one at purolator is helping. Today purolator updated my package "Unable to deliver - receiver closed" but that is my home and in no way can it be "receiver closed" It's absolutely disheartening to call customer service only for my account to be updated with no resolution plans.
Colette Bezeau
Excellent service. Great to ship and receive