Purolator review by Rose

5 stars from me.

This is the worst delivery company ever. I've waiting nearly 10 days for something that was supposed to arrive in 6 days. My package keeps getting delayed and all i get from them is excuse after excuse , this is unacceptable.

Poor service. Attempted delivery while we were not home, so leave note for me to pick up package at very distant location. I call in and they realize that there is a pickup location quite close to me, so they promise to transfer it there. Now 2 full days later the tracker says it is “on vehicle waiting for transfer”. Should have taken to nearby location in the first place and not take over 2 days to get it there. It’s 2019, Purolator, you can do better than this

Doesn't give my any tracking information

Was home all day. Enter phone rang once and I answered it immediately. Driver hung up. I was downstairs within 2 mins of call and he was driving away. He had no intention of reaching someone as parcel slip was filled out 7 mins. before he rang up! A little frustrating.

Attempted delivery my ass. Someone was home the whole day and they never reached out to contact me if there we're any issues. I hope Amazon drops them as carriers. Why am I paying for prime 1 day delivery when I get it 5 days later. Horrible customer service.