Hermes review by Olivia
Olivia
Unfortunately can’t rate them 0 stars!!!! Don’t even deserve a 1 star. Service is AWFUL. Not reliable in the slightest. Useless service- to be polite!
Want to say something on FedEx delivery, tracking or service in general?
Every opinion matters to us, so leave your review below!
Read other interesting comments
-
Amanda Fulleylove
Absolutely shocking service! Next day items still not here over a week later and this is a regular occurrence. Not good enough avoid at all cost!
-
Tas
Nothing is ever delivered on time and always having to try chase items up
-
Jim
Parcel is delayed at a hub no reason given
-
frustrated
Parcel been nearly a week for a 2-3 day delivery, still not here. Stupid voice recognition wont understand the tracking number and even when it does says there is a problem. Parcel disappeared for two days on tracking system. Holly chat is useless because it is not a live person. Absolutely shocking service.
-
The Druidess Of Midian
Hermes have definitely improved over the last year, they're not the best out there, though they're catching up. Would LOVE to see their couriers use their initiative and place parcels on the table provided for deliveries, rather than dumping them on the floor - making this housebound disabled woman have to struggle to bend down to retrieve packages, and then struggle to stand upright again. I always ask sellers to inform Hermes of my being disabled, I even live in an "accessibility property", with ramp to the front door and double handrails, so pretty obvious that recipient has mobility issues... At least they aren't regularly losing parcels, or severely damaging them anymore!
-
Petherbridge
I’ve put in parcel returns receipt correctly and you can’t locate it
