Hermes review by Ada
Ada
Horrible company, completely incompetent.
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U deSousa
Rubbish service.. promises and you pay for next day delivery.. but they don't deliver !
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Kenneth Diddams
My parcel has been with Hermes for two weeks I am unable to connect with customer service the tracking number is not working . Will never use Hermes again I am at a loss as to what to do. No response from there non existent customer service department.
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Richard skayman
The most useless company I ever have had the misfortune of dealing with
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peter cook
disgraceful . let down time after time. never again.
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Shona Logan
Still missing a parcel that arrived in Dundee on the 13th Oct, then went missing (In Dundee depot) on the 15th Oct and today 20th Oct still not recieved. Not impressed
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E Ellam
Pay the extra and use Royal Mail. Hermes is absolute rubbish. Dropping off my parcel at the parcel shop on 5th, supposedly picked up by Hermes on 7th, it's now 11th no further tracking details available. Their robot help facility is a waste of time as it can never find my tracking number to deal with my enquiring. I wished I had used RM to return my parcel. Terribly slow and poor communication.
