Hermes review by Nerice Pletts-Telfer
Nerice Pletts-Telfer
Never delivered the item and even during an pandemic where no one could leave their homes pulled the no one was home stint when they dint even arrive
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Kenneth McCandless
I returned my parcel on 24/06/20. No confirmation of delivery when I track it. Just a series of dates.
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Janette Mcgrath
sent my parcel through 1 of hermes parcel shops on 7th of July we are on 18th . Still no refund , Cant track my parcel with the paper shop gave me as a receipt. I hope tp god it gets back to sender because I wont receive my refund . This system is a joke id av had my refund by now if id av just sent it via post office. But the convenience of store drop off was more suitable . Never again . Post office all the way . Never had any trouble with them
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Ratty
The tracking system is very slow and gives little information about delivery
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Mick Rowley
Seems slower than the post office on delivery time
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Chris Davies
Impossible to track parcel with receipt from parcel return point, impossible to speak to anybody at Hermes, the digital assistant (Holly) is next to useless. Only glad that the item returned was of little value. Lousy customer service.
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Jackie Millar
What's the point leaving a card with no details on, I wasn't in for my delivery
