Hermes review by Richard Parish
Richard Parish
Absolutely no help whatsoever. We have stayed in ALL DAY as the parcel was due for collection today. What a waste of a day. The answer to my tracking request was 344. I have no idea what this means, nor when my parcel will be collected.
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Drew Peacock.
Get your label from Hermes, stick it on the parcel and then take the parcel out the shop and throw it in the nearest bin, it’ll have a better chance of reaching its destination that way. Do not use this useless outfit, your package just gets sent straight to auction with effort of delivery. Can’t give a zero star unfortunately.....
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Gareth Aldridge
Parcel collected day after drop off and still not returned to seller after 8 days. That is unacceptable.
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MRS W S THORNE
Why can I not get any further than 12/6/20 for my return to JOE BROWN? Where is my parcel now? Not impressed at all.
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Dean Burns
Poor returns system.Avoid use post office returns
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SWilson
Dreadful. Hermes collected my return to Amazon over 2 weeks ago and still haven't passed it to Amazon so I'm still waiting on my refund. There's no customer service phone number to speak to anyone and their ridiculous chatbot Holly is hopeless as doesn't recognise the tracking number Hermes gave me! Will never use Hermes again and will be warning others not to!
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Dave R
Sent parcel with this company 5th June to Amazon, the parcel has still not arrived so I'm waiting for refund on item very very poor service from Hermes
