Dave R
Sent parcel with this company 5th June to Amazon, the parcel has still not arrived so I'm waiting for refund on item very very poor service from Hermes
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Kathryn Hale
Hermes tracking system is terrible, parcels seem to go completely off the radar, I have been waiting weeks for my return parcels to be delivered back to the recipients but can’t find out where they are so therefore I’ve had no refunds!!!!!!
Andrew
Package lost - obviously no service
Pete
Collected a return parcel 2 weeks ago. Still not got there. Delivery people just throw parcels in the door without a care of what might be in them. Very poor service all round.
Frazer
Hermes is a joke, I've had parcels come from China quicker than they can deliver from a UK address to a UK address. 20 days and still just says they have it and it's on its way.. look at your ratings and sort it out or stop trading, your clearly not doing what your payed to do anyway..
Richard
Last tracking info 8 days ago nothing since, don't even know if it's dropped off at retailer
Reda
Good service, Hermes did imporve a lot recently.