Hermes review by Frazer
Frazer
Hermes is a joke, I've had parcels come from China quicker than they can deliver from a UK address to a UK address. 20 days and still just says they have it and it's on its way.. look at your ratings and sort it out or stop trading, your clearly not doing what your payed to do anyway..
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Richard
Last tracking info 8 days ago nothing since, don't even know if it's dropped off at retailer
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Reda
Good service, Hermes did imporve a lot recently.
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Judith
Yes me too, my package has been with Hermes from 28th of May. I’ve tracked the package at it’s at the local depot! Ridiculous. Dreadful service.
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Robert
I seem to be having the same problem as everyone else, i have sent 2 parcels back to Amazon on the 2nd June 2020, last tracking info was 4th June saying the parcels is on the way back to the sender, still as of today it still hasn't got there and im stuck waiting for a £90 refund from Amazon.
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Frazer
How is Hermes still allowed to trade. Parcel dropped of at pick up point on the 8th is now 16, tracking still saying parcel picked up and on way... No other information and no way to contact the company.. not sure why Amazon is still using this company if it affects there reputation this bad.. I want my refund and can't get it until Hermes do there job.
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Marina
Returned parcel a month ago and it still hasn’t reached the destination! Can not speak with anyone apart from robot! Last tracking is 3 weeks ago to say its with Hermes and on it’s way back to sender! 3 weeks on and sender still hasn’t got it, I haven't got my refund and no one at Hermes I can get in touch with! Appalling! NEVER again I will use Hermes
