Hermes review by Reda

Yes me too, my package has been with Hermes from 28th of May. I’ve tracked the package at it’s at the local depot! Ridiculous. Dreadful service.

I seem to be having the same problem as everyone else, i have sent 2 parcels back to Amazon on the 2nd June 2020, last tracking info was 4th June saying the parcels is on the way back to the sender, still as of today it still hasn't got there and im stuck waiting for a £90 refund from Amazon.

How is Hermes still allowed to trade. Parcel dropped of at pick up point on the 8th is now 16, tracking still saying parcel picked up and on way... No other information and no way to contact the company.. not sure why Amazon is still using this company if it affects there reputation this bad.. I want my refund and can't get it until Hermes do there job.

Returned parcel a month ago and it still hasn’t reached the destination! Can not speak with anyone apart from robot! Last tracking is 3 weeks ago to say its with Hermes and on it’s way back to sender! 3 weeks on and sender still hasn’t got it, I haven't got my refund and no one at Hermes I can get in touch with! Appalling! NEVER again I will use Hermes

My return parcel was picked up on Jun 2, 2020 and to-date it has not been received by Amazon

I sent a return parcel on the 30/05/20 to a UK company and it still hasnt been delivered to them according to the return tracking this is ridiculous even with the current problems