Hermes review by Jonathan Cartwright
Jonathan Cartwright
Extremely slow. Returned an item 2 weeks ago and Hermes is yet to deliver back to sender. Rubbish
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Carol
Sent a parcel to Dorothy Perkins on 19th may they haven’t received it I’ve checked the tracking no. & it’s saying it was collected on the 19th & then it says its on its way back to sender on 11th may & 4th may it says it’s at the depot waiting to be delivered to me. I didn’t order the item until 15 th may. I really don’t know what’s going on with this company they’ve never let me down before
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Cynthia Susannah Grant
Having trouble of sending back parcel to retailer supposed to be pickup on the 2nd June which didn't happen so I took it to a drop off shop which there Still seam to be some issues I be tracking the parcel in a few days to see if the parcel arrived back to the retailer, in the end.
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Gail Bartlett
I returned a parcel on 12th of May and they have still not delivered it to the original supplier, so I have still not received a refund. I then returned another parcel on the 26th May and this too has not been returned to the original supplier. Again no refund. This is very poor service. And it is costing us money. Buck up Hermes or you will go bust.....
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PP
Do not use for returns
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Dave
An absolute joke of a company. Talk about Faceless. Do not trust these people with your goods and (ESPECIALLY) returns.
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Karl
Unreliable, unprofessional. I have sent back my parcel on the 18th of May. Today we are the 5th of June and it’s still showing “the parcel is on its way to the sender”. How is that possible? Two weeks and you’re not able to deliver a parcel in the UK? Ridiculous
