James Walker
Extremely slow and updates of tracking rare. I won't be using Hermes if I have a choice.
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Karen
Always found Hermes to be very professional, convenient drop offs and excellent local courier
Peter
Customer service is automated and useless. App is not very resourceful.
Allison hay
The lady who deliveres the parcels in blackburn westlothian is fantastic goes out of her way to deliver with a smile
bell
Very slow at returning parcel I sent back 6 days ago.....still en route
Dale
Again awful service had to use them to return an item to Amazon ,it's 12 miles from the pick up place and not much further from their depot it was picked up on 12th may still not arrived and can't get an answer from Hermes total garbage company
D. Hillman
Parcel collected from me on 23rd April 2020 and to date, not returned to seller. When I checked 2 weeks ago, it said it was en route, vwhen I checked today, using same numbers on Hermes slip, it says it doesn't recognise this number! Now what?