Hermes review by Dale
Dale
Again awful service had to use them to return an item to Amazon ,it's 12 miles from the pick up place and not much further from their depot it was picked up on 12th may still not arrived and can't get an answer from Hermes total garbage company
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D. Hillman
Parcel collected from me on 23rd April 2020 and to date, not returned to seller. When I checked 2 weeks ago, it said it was en route, vwhen I checked today, using same numbers on Hermes slip, it says it doesn't recognise this number! Now what?
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Michael Wallis
Hermes are dreadful couriers....goods are either broken on arrival or lost in transit or never arrive! I know this from experience
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jeanniemc
Received a clothing order from Debenhams only to find that returning goods went back to THREE different addresses. All three returned within 10 mins of each other. One return through GPO was delivered and credit notified on my account within three days. The other two went through Hermes to two different addresses and haven't been seen since. Tracker says it's on the way. Where to? The moon and back! I will not purchase anything else while in lockdown. Would have given zero if it had been possible.
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Texas
Late delivery and my parcel was stolen. This happens frequently with Hermes
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Craig Wilson
Terrible company. Amazon return is missing
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Praful
I returned an Amazon parcel on 07/05/2020. Hermes tracking website is not updating info at all. Finally today Amazon have confirmed that they have received the parcel. But Hermes tracking website still does not tell me what has happened to the parcel. Terrible. I wish I could have given a ZERO rating.
