Throup
Bloody useless, still waiting for parcel supposed to be delivered yesterday. Tracking useless, I've put one star because there are no minus stars and it will not take my review without a star rating. I'm reporting Hermes to Amazon
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GAMAR
I don't received my item please send it to me as soon as possible thanks
Ian
Terrible delivery service in the past have had broken and damaged goods due to careless handling and this obsession throwing parcels over Gates
Donna3
Very poor service. I tracked my parcel delivered to a local shop on 1 March, it has been collected but not moved through Hermes system from 3 March. If it is paid postage Hermes automated service says have to contact them after 14 days. You cannot speak to a person.. I have given 2 stars as I could return it to a shop and the shop did as promised, sent it back through Hermes system. The automated service only gives stock answers so not helpful at all.
AId
Parcel return to Debenhams collected on Mar 4 still in Hermes Warehouse!!!
HonestAbi
Hate using this company. They take 7-10 days to return items and don’t warn you about this. They also lost 2 of my items - one very expensive. Use Royal Mail. Safer and quicker
Danielle Fauvel
My parcel tracking said it was due to be delivered yesterday. Then it said at 10.45 am yesterday morning we’re sorry your parcel has been delayed it will be on the move again in the next 24 hours. Well it’s still saying this and it’s now 13:58☹️