Hermes review by Ian
Ian
Terrible delivery service in the past have had broken and damaged goods due to careless handling and this obsession throwing parcels over Gates
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Donna3
Very poor service. I tracked my parcel delivered to a local shop on 1 March, it has been collected but not moved through Hermes system from 3 March. If it is paid postage Hermes automated service says have to contact them after 14 days. You cannot speak to a person.. I have given 2 stars as I could return it to a shop and the shop did as promised, sent it back through Hermes system. The automated service only gives stock answers so not helpful at all.
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AId
Parcel return to Debenhams collected on Mar 4 still in Hermes Warehouse!!!
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HonestAbi
Hate using this company. They take 7-10 days to return items and don’t warn you about this. They also lost 2 of my items - one very expensive. Use Royal Mail. Safer and quicker
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Danielle Fauvel
My parcel tracking said it was due to be delivered yesterday. Then it said at 10.45 am yesterday morning we’re sorry your parcel has been delayed it will be on the move again in the next 24 hours. Well it’s still saying this and it’s now 13:58☹️
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Steve
Website shows parcel yet to arrive with you when it’s been with you for five days. Tracking non existent
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Helen
First time sending a large parcel, paid online and printed postal label out, took to shop Thursday eve about 20.30 delivered Saturday. Excellent service, tracked and signed for reasonable charge. Will definitely use again A+
