Fastway Couriers Australia review by park

why i can’t give less than one star. anyway it seems like they don’t care about the reviews at all

Ordered a package that was expected to be delivered on the 8th of April. Due to an unexpected error , I had to pay the additional fee to have it redelivered on the 14th. It has been 3 days since , and my package is still not here. I emailed and the responses have stopped. Disgusting.

Well you get what you pay for. Free shipping means you will get your package by Christmas, please note , delivery date is not the date you will get your package. Please be really patient and don't take time out of your day to receive your package. FASTWAY- CHANGING YOUR NAME DOENT CHANGE THE COMPANY CULTURE.

It is rare for a parcel to arrive, normally delivery is not attempted and goes straight to a newsagency which is 2.5km from my home. Notifications to collect from newsagency come sporadically including after I have collected the parcel. On calling to check deliveries, I have been sent evidence of deliveries that are not mine. On hold for ages. It would be quicker to write a list of what has gone well. That would be that one delivery was actually made to my address (however it was a heavy delivery and was left downstairs at my unit block at an entrance I don't use so I didn't see it and had to carry it up to my apartment- defeating half the purpose of getting it delivered.

Very Bad Customer service, not helpful at all

Package never arrived, waiting a week