Leiyah
Ordered a package that was expected to be delivered on the 8th of April. Due to an unexpected error , I had to pay the additional fee to have it redelivered on the 14th. It has been 3 days since , and my package is still not here. I emailed and the responses have stopped. Disgusting.
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Adam
Well you get what you pay for. Free shipping means you will get your package by Christmas, please note , delivery date is not the date you will get your package. Please be really patient and don't take time out of your day to receive your package. FASTWAY- CHANGING YOUR NAME DOENT CHANGE THE COMPANY CULTURE.
Lisa
It is rare for a parcel to arrive, normally delivery is not attempted and goes straight to a newsagency which is 2.5km from my home. Notifications to collect from newsagency come sporadically including after I have collected the parcel. On calling to check deliveries, I have been sent evidence of deliveries that are not mine. On hold for ages. It would be quicker to write a list of what has gone well. That would be that one delivery was actually made to my address (however it was a heavy delivery and was left downstairs at my unit block at an entrance I don't use so I didn't see it and had to carry it up to my apartment- defeating half the purpose of getting it delivered.
Rico Han
Very Bad Customer service, not helpful at all
Ida
Package never arrived, waiting a week
Sally
I’m at sydney and they send my parcel to Melbourne, and this time they delay again. Not tracking Updates since 27 march Even the courier who incharge the area not care at all.
Dolores Garcia
My package arrived broken.