Excited to be able to track a shipment from Kathmandu!
Tracking and customer service are wonderful. Just want to get through the custom people.
My parcel is missing R2000 worth of goods missing . Requested a call no one is assisting. From 24th of December till now.
Parcel still in Dubai as of the 18th December. Tracking number 40035356211. Very disappointing as personal land documents are urgently required in India.
Oh what bad services since 19/12/2018 even today not received my parcel useless please my track no DBP40118500794
I am still waiting for my parcel that was dropped off on the 30th. It is now the 4th of January and no-one has called to say where the parcel is. When I call the call centre they just tell me it is with the third party courier. I don’t expect next day delivery as i am not in a main city but this is excessive. Can someone at least call me. Tracking number 40109290723
VERY VERY HARD TI TRY TRACK AND TRACE IF ADMIN IS NOT UP TO DATE PLEASE TRY TO KEEP UP WITH ADMIN. MY PARCEL WAS SEND ON 22DECEMBER 2018 AND STILL NOT DELIVERED. VERY VERY DISAPPOINTED
Worst Service ever
Bad bad bad bad bad bad service
My sister sent important documents via Aramax to India on 8 December 2018. The parcel has been on hold in Dubai since 13th. I called Naeema Petersen in Cape Town for assistance to establish why paperwork is on hold in Dubai. She has to date not returned my call with an update on my query. I am appalled by the lack of customer service. If parcel is held in Dubai for whatever reason why have no one contacted the sender highlighting reason for withholding the parcel. Grrrrrrr
I have never received my parcel and evertime when i am phoning Durban offices no one is picking up the call. I want to get the offices so that i can go and collect my parcel
Almost 1 week has past and online tracking can only give me date of collection at origin.
Your service is very disappointing. My parcel was collected from PnP Midrand on the 24th Dec 2017, received by your Bloemfontein sorting area on the 27th Dec 2018 at 7h20 but still has not reached my destination in Aliwal North. Track no. 40108478351. Im concerned that on the 2nd Jan 2019 there will be no one at the premises to receive the parcel as they are all going back to Johannesburg. Your 24hour delivery service is misleading the South Africans. Thank You. Zuki James
I think your service is bad i have been waiting for my parcel almost 2 weeks now