Aramex review by vukosi

Excellent services 5 star

My parcel's number can not be found....It was very urgent to get the parcel on time at its destination. !!!! DBP4610214693

My parcel was sent out on the 07th April 2021 but today is the 13th April 2021. I still haven't received it. I regret using. If this is the duration of parcels reaching their destinations, the I really regret using you guys. Please check and attend to my query please. I am in need of my package asap. Thank you Teacking# is DBP46096748854

DBP46097724212 I urgently need follow up on the following parcel that was dropped at Caledon Pick and Pay on the 1st of Arpil 2021 early in the morning, my customer is very upset, she paid for fast delivery and needed the parcel today 7th April 2021 for a function.  Where is it now? How can you accommodate me for the damage done to my business's name?? I need to refund this customer now

Had a parcel sent via drop box at a retail outlet in Jhb on Monday morning 29th Mar..Aramex claim 24hour delivery door 5o door After querying via email on Tues 30th abt 5he delivery time for my home Iin CPT . I was told that my parcel had not yet arrived at 5u3 CPT sorting depot. I was assured by Lee that the matter would be investigated as it appeared to be an Aramex team fault.....She "Lee" said she would call me first thing the next morning We'd 31 Mar to explain the delay and to prioritize my delivery once she was able to trace my parcel....Needless to say she never called back again. On querying the aClt depot by cell I was transferred to Nick a customer service consultant who assured me that I would receive my parcel by 3pm 31 Mar 21. I am now giving this review at 3.30pm We'd 31 Mar....still no delivery I therefore rate this company 00000 stars

I have more experience in export and import shipment from different countries but I never experienced such bad experience through Aramex, such as for customs clearance they charging 72 percentage of actual cost and without providing proper explanation,they are demanding money to transfer their own account otherwise leave the order or cancel the orders. So guys please don't use Aramex for imports or explort they will theif our money as well our shipment. Still my shipment is under customs and I don't know whether I will get or not now , my tracking ID 33407077745