The worst courier service, my parcel not picked up since 23 December 2020. Only this morning able to get through to the call centre. Locked my complained this morning at 8h00 with ref JNB/0121/308 and a promise that I will be contacted. No one came back to me! DBP46097664992.
I make skincare products and I have been sending parcels with you guy I have had to resend orders because they spilled but I had written fragile on the package ,I then ordered something n the sender sent with aramex the driver just rocked up at my home a instead of calling to let me know he is delivering but the package was written call the recipient when delivering he just went back without calling me I think that is very unprofessional
Very poor tracking and notifications
This aramax service is very very poor they so unprofessional ive been waiting 6 days nd stil my parcel wasnt delivered
Aramex passed my parcel on to a third party delivery company so it is not possible to track it any longer. It was a Christmas present but the last tracking notification is for 23rd Dec. It is now the 30th Dec and no one knows where the parcel is. Extremely disappointing.
2 parcels sent on the same day to 56 St Peter's Road, Southernwood, East London. One parcel delivered on 24 December. Still waiting for DBP 46093128115 to be delivered.
Very much happy with your service much appreciated. Parcel delivered and receiver's also happy. Keep up the good work Aramex