I ve been waiting for my parcel the whole of last week until today it hasn't deliverd
Petro van Rooyen
did not honour their policy of overnight delivery! I am disgusted with Aramex!
Extremely Poor. Unable to get updates from parcel that arrived in SAfrica on 23 rd June telephonically no response. Tracking only states arrival date. Unbelievable shocking Service.
They do deliver within 48 hours or less, right to the persons doorstep. I even delivered something to Orania. They go the extra mile.
Shipment has been "Shipment departed Aramex sorting hub - moving on its way to destination sorting facility" since the 18th June with zero updates to the customer, apart from one miserable SMS of today's date (27th June) giving zero info apart from a tracking number which I have had from the start. No indication when delivery might reasonably be expected While delays due to Covid are understandable, your lack of communication has been completely inexcusable. If I could give you guys a negative star rating I would happily do so.
It can really be slow at times.
Extremely slow! Parcel sent Monday 22 June & up to now I am still waiting for the rain!