It's been 14 days .still waiting for the delivery .no updates no call no messeges..
Very poor. I have tried calling since this morning and continously and no answer or my call gets cut everytime and still don't have my parcel
The online tracking has not been updated. My parcel is still showing its in sandton since the 24th
Very dissapointed. My parcel was sent from jhb on 18 December,not delivered yet,worst part is they can't even track it on the system although the tracking number is on the waybill. They just say sorry,contact the sender it's not scanned on our systems.
Never on time
Website is user unfriendly. Automated sms is ineffective. Terrible service with no care at all regarding customer availability and convenient time. Also, delivery of the shipment within Dubai is slow. Other courier companies are much better!