Package lost without any person able to tell me how to address this problem
am still waiting for a parcel that was sent on the 14.11.2019 and still did not receive it
Not delivered on time and poor communication online and off.
Have been waiting for my package for 6 working days now, no reply to emails, poor customer care.
Pathetic service, you people dont care about your clients.
Ihave been waiting for my delivery which was sent on the 12.12.and still yet nothing i want to go to their offices in cape town to get my parcel
Ronnie van der Boon
Tracking/ waybill number details not up to date on network. It's a big challenge getting through to the Johannesburg or Cape Town office by phone. Still holding on today (8 minutes so far) Yesterday was 10 minutes. No reply on both occasions. I had to give up. Parcel left Malawi 29th November which to date not received. Your company advertises 'lightning fast delivery time'. Finding this a difficult to believe. I have had no response on mail re my previous mail sent. Service in Malawi was much better. Tracking number : 311 223 275 63